The Ritual Membership | Yujin Nari™
The Ritual Membership | Yujin Nari™
Last Updated: June 2026
At Yujin Nari™, The Ritual Membership is designed to bring you the luxury Korean-inspired skincare you love, delivered automatically, at a savings. Here’s everything you need to know.
We also believe in something many brands forget: while others are always chasing new customers, we are here to celebrate our long-time friends. The longer you stay with us, the more we want to give back to you. Our loyalty discount structure reflects exactly that.
By enrolling in The Ritual Membership, the customer enters into a binding agreement with Yujin Nari™ and agrees to all terms and conditions set forth in this policy. These terms are presented and agreed to at checkout before any subscription purchase is completed.
1. How It Works
Membership Plans
Choose from flexible delivery intervals: 30, 60, 90, or 120 days. Select your preferred products and they’ll be automatically delivered to your door at your chosen frequency. You can combine multiple products in one subscription order to fully customize your skincare ritual.
Discounts
Enjoy an exclusive discount on every membership order, automatically applied at checkout:
- All Membership Orders: 20% off every order
- Loyalty Reward: After your 3rd consecutive order, your discount automatically increases to 25% as our thank-you for your continued loyalty
Consecutive order count is based on orders placed and fulfilled under the membership. Skipped shipments do not break your consecutive order streak and do not reset your loyalty discount tier. However, skipped shipments do not count toward consecutive order totals for loyalty tier advancement. Memberships paused for more than 12 consecutive months will have their loyalty discount tier reviewed upon reactivation. Yujin Nari™ reserves the right to reset the loyalty tier for memberships that have been inactive for more than 12 months.
These discounts are exclusively available to Ritual Membership customers. Membership discounts may not be combined with promotional or sale discount codes. Loyalty program rewards earned through the Yujin Nari™ loyalty program may be applied to membership orders. Store credit issued as a refund resolution may not be applied to membership orders; it may only be used toward one-time purchases.
The membership discount is available once per customer and once per household shipping address. Yujin Nari™ reserves the right to cancel or adjust orders where discount abuse is suspected, including but not limited to multiple accounts registered to the same address, email, phone number, or payment method. Yujin Nari™ reserves the right to refuse service, cancel memberships, or revoke discount eligibility for any account demonstrating a pattern of abuse, fraud, or bad faith conduct.
Automatic Billing
Your payment method will be automatically charged at the start of each membership cycle based on your selected delivery interval. You’ll receive a notification email before each billing cycle, giving you time to make any necessary changes.
By completing a membership purchase, the customer acknowledges and agrees to recurring charges at the selected interval until the membership is cancelled in accordance with this policy. A timestamped record of this agreement is captured at checkout and may be used as evidence in the event of a billing dispute.
2. Managing Your Membership
Account Management
Log into your Yujin Nari™ account to access your membership dashboard, where you can:
- View upcoming deliveries
- Update your shipping address
- Modify your payment information
- Add or remove products
- Change your delivery interval
- Skip a shipment
Membership accounts are for individual use only. Account sharing or the creation of multiple accounts by the same individual for the purpose of obtaining additional discounts is prohibited and may result in cancellation of all associated memberships without refund.
Modifications
Any changes to your membership, including product selection or delivery schedule, must be made at least 7 days before your next scheduled shipment to take effect. Address changes submitted after an order has entered production or has been shipped will not apply to that order and will take effect on the following shipment only. You may also pause your membership temporarily at any time and resume it whenever you’re ready. There is no minimum pause duration.
Skipped Shipments
Skipped shipments are logged in your account dashboard and serve as the official record of your membership activity. If you believe you were charged for a shipment you skipped, please contact us with reference to your account dashboard history. Yujin Nari™ will use account dashboard records as the authoritative source in any billing dispute related to skipped shipments.
3. Cancellations
Cancellation Policy
You may cancel your membership at any time after receiving your first shipment, with no penalty. To avoid being charged for your next shipment, cancellations must be submitted at least 7 days before your next billing date.
If a cancellation is submitted after a shipment has already been processed, that shipment will be fulfilled as scheduled and the cancellation will apply to all subsequent deliveries.
Please note that cancellation of a membership does not constitute a return or entitle the customer to a refund on any orders that have already been processed or shipped. All processed orders remain subject to our standard Returns & Refunds Policy, including the 40% restocking fee where applicable.
Chargeback Policy
Initiating a chargeback is not an acceptable substitute for contacting Yujin Nari™ to resolve an order issue. Before filing a dispute with your bank or credit card company, customers are required to contact us at support@yujinnari.com and allow us a reasonable opportunity to resolve the matter within 5 business days. Chargebacks filed to avoid the 40% restocking fee, to circumvent our cancellation policy, or to obtain a refund on a processed membership order without first contacting us, are considered unauthorized disputes. Yujin Nari™ reserves the right to contest all chargebacks with full documentation including the timestamped checkout agreement, order records, shipping confirmation, delivery confirmation, and all customer communications on file. Accounts with disputed chargebacks may have their membership and purchasing privileges suspended pending resolution.
Reactivating Your Membership
To restart your membership, simply log into your account and reactivate your previous membership or start a new one. Your same discount rates and delivery options will apply, subject to the 12-month loyalty tier review noted above. Please note that reactivating a cancelled membership does not reset your loyalty discount tier; consecutive order count resumes from your last active order.
4. Shipping & Delivery
Free Shipping
Ritual Membership orders with a subtotal of $99 or more qualify for complimentary standard shipping. Orders with a subtotal below $99 will be charged the standard shipping rate applicable at the time of fulfillment. Membership discounts are applied before the free shipping threshold is calculated.
Delivery Time
Ritual Membership orders follow the same production and processing timeline as standard orders. Orders are typically produced and processed within 2 to 5 business days. Once shipped, standard delivery takes approximately 5 to 8 business days. You’ll receive a shipping confirmation email with tracking information once your order is on its way.
Delivery Confirmation & Liability
Once a carrier confirms delivery of an order to the address on file, Yujin Nari™’s liability for that shipment ends. If your tracking shows a package as delivered but you have not received it, please allow 24 hours as packages are occasionally marked delivered slightly before arrival. If the package still has not arrived after 24 hours, you must file a claim directly with the carrier. Yujin Nari™ is not responsible for packages confirmed as delivered by the carrier and will not issue replacements or refunds for carrier-confirmed deliveries unless a carrier investigation confirms the package was lost or misdelivered.
Shipping Address Responsibility
It is the customer’s sole responsibility to ensure that an accurate and current shipping address is on file at the time of each order. Yujin Nari™ is not responsible for undeliverable, lost, or returned packages resulting from an incorrect, outdated, or incomplete address provided by the customer. Address changes must be submitted through your account dashboard at least 7 days before your next scheduled shipment. Reshipment of returned or undeliverable packages due to customer address error may be arranged upon request and will be subject to additional shipping fees.
Missed Deliveries
If a delivery is missed due to carrier error or other issue outside your control, please contact us at support@yujinnari.com to arrange a reshipment. Yujin Nari™ reserves the right to request carrier documentation before issuing a reshipment for a missed delivery claim.
5. Returns & Refunds
Because all Yujin Nari™ products are made to order, we do not accept physical returns or exchanges on membership orders. If you are unsatisfied with a membership item, please contact us at support@yujinnari.com within 30 days of delivery and we will work with you on one of the following resolutions:
- A refund minus a 40% restocking fee
- Store credit (may be used on one-time purchases only, not applicable to membership orders)
- A replacement (for eligible damaged or incorrect items only)
Damaged or Incorrect Items
Items that arrive damaged or incorrect must be reported within 7 days of delivery. Photo documentation must be submitted within 48 hours of delivery and must show the item in its original received condition, including all packaging as delivered. Photos submitted after 48 hours or that do not show the item as originally received may not be accepted as valid documentation. All damage claims are subject to review and sole determination by Yujin Nari™ before a resolution is issued.
For the purposes of this policy, a damaged product is defined as a product that is structurally compromised and cannot be safely or effectively used. A dented, scuffed, or imperfect outer package or lid that does not affect the integrity or usability of the product does not constitute a damaged product. An incorrect item is defined as a product that differs from what was ordered, as confirmed by the order record on file.
Eligible damaged or incorrect items will be replaced or fully refunded at no cost to you. Original shipping charges are non-refundable unless the issue is due to our error. Yujin Nari™ solely determines eligibility for replacement or refund under this section.
6. Pricing & Product Availability
Price Changes
Yujin Nari™ reserves the right to adjust membership pricing at any time. In the event of a price increase affecting an active membership, customers will be notified by email at least 30 days in advance of the change taking effect. Customers who do not wish to continue at the new price may cancel before the effective date with no penalty.
Product Availability & Discontinuation
All Ritual Membership orders are subject to product availability. In the rare event that a subscribed product becomes unavailable or is discontinued, Yujin Nari™ will notify the customer by email and offer the following options: substitute a comparable product, pause the membership until the original product is available, or cancel the affected membership with no penalty. Customers who do not respond within 14 days will have their affected membership paused automatically.
7. Payment Information
Billing Cycle
Your selected payment method will be charged at the beginning of each membership cycle. A notification email will be sent before each charge so you can make any necessary changes or cancellations.
Failed Payments
If your payment fails, we’ll notify you by email and make an additional attempt to process the charge. If the second attempt also fails, your membership will be placed on hold until the payment issue is resolved. Yujin Nari™ is not responsible for any lapse in membership service resulting from a customer’s failure to maintain a valid payment method on file.
Accepted Payment Methods
We accept all payment methods available at checkout. You can update or change your payment method at any time through your account settings.
Fraud & Order Security
Yujin Nari™ reserves the right to hold, cancel, or refuse any membership order flagged for suspected fraud or unauthorized account access. Yujin Nari™ is not liable for orders placed through compromised customer accounts due to the customer’s failure to maintain account security.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Yujin Nari™’s liability to any Ritual Membership customer for any claim arising from or related to a membership order shall not exceed the greater of (a) the total amount paid by the customer for the specific order giving rise to the claim, or (b) one hundred dollars ($100.00). Yujin Nari™ shall not be liable for any indirect, incidental, consequential, or punitive damages arising from participation in The Ritual Membership.
9. Contact Us
For any questions or assistance with your membership, please reach out to our team:
Email: support@yujinnari.com
Phone: 888-524-2414
Hours: Monday through Friday, 9AM to 5PM ET
We typically respond within 24 to 48 business hours.
Policy Updates
This policy is subject to change at any time without notice. Any updates will be posted on this page with a revised date. We encourage you to review this page periodically for the latest information.
Last Updated: June 2026